Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Brampton | GPhC No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Brampton collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Brampton is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Brampton, UK. We act as the data controller for the personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal identifiers: Full name, date of birth, address, and contact details
Health and medical information: Medical history, current medications, weight, BMI, and other clinical details necessary for prescribing
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected via cookies
Communication records: Emails, messages, or enquiries you send to us

3. How We Use Your Data

Your data is used for the following purposes:

To assess your suitability for weight loss treatments and provide clinical consultations
To process and dispatch your prescriptions, with delivery completed within 1 working day of pharmacist approval
To maintain accurate patient records in line with pharmacy regulatory requirements
To communicate important updates regarding your treatment or orders
To comply with legal, regulatory, and clinical governance obligations
To improve our services and website functionality

We process your data lawfully under UK GDPR, relying on the legal bases of contract performance, legal obligation, and, where applicable, your explicit consent for processing special category health data.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly and cannot be disabled
Analytics cookies: Help us understand visitor behaviour and improve our site, used only with your consent
Functional cookies: Remember your preferences to personalise your experience

You can manage or withdraw your cookie consent at any time through your browser settings. Disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to third parties. We may share your data only in the following limited circumstances:

Healthcare providers: Where clinically necessary, relevant health information may be shared with prescribers or other healthcare professionals involved in your care
Delivery partners: Your name and address are shared with our courier service solely for the purpose of fulfilling your order
Payment processors: Billing information is handled by our secure, PCI-compliant payment provider
Regulatory bodies: We may disclose information to the GPhC or other authorities when legally required to do so

All third parties we work with are contractually obligated to handle your data securely and in accordance with UK data protection law.

6. Data Retention and Security

We retain patient records for a minimum of eight years in accordance with NHS and pharmacy regulatory guidelines. Financial records are kept for six years as required by HMRC. All data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure.

7. Your Privacy Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request that we restrict or object to how we process your information, or ask us to provide your data in a portable format. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests within 48 hours.

8. Contact Us

If you have any questions, concerns, or requests relating to your personal data or this privacy policy, please get in touch with us:

Pharmacy Weight Loss Brampton
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.