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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Brampton

Pharmacy Weight Loss Brampton | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with us, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. About Us

Pharmacy Weight Loss Brampton is a GPhC-registered online pharmacy (GPhC No. 9012511) operating in Brampton, UK. We provide online weight loss consultations and prescription services in accordance with UK pharmaceutical law and GPhC standards.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual who does not meet our clinical eligibility criteria. Our pharmacist's decision regarding suitability for treatment is final.

3. Consultations and Prescriptions

All treatment decisions are made by a qualified, GPhC-registered pharmacist independent prescriber. Completing our online consultation does not guarantee that a prescription will be issued.

Prescriptions are issued only where clinically appropriate. You must provide accurate and complete medical information. Providing false information may result in your account being suspended and, in serious cases, may pose a risk to your health.

Prescriptions issued through our service are valid only for the medication and quantity specified. We do not supply prescription-only medicines without a valid prescription.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards. All transactions are processed securely.

Prices displayed on our website include VAT where applicable. We reserve the right to amend prices at any time; however, the price confirmed at checkout is the price you will be charged.

If your consultation is declined by our pharmacist, a full refund will be issued for any consultation or medication fee paid, typically within 3–5 working days.

5. Delivery

Once your prescription has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery is to UK addresses only.

We use tracked, discreet packaging. While we aim to meet delivery timescales, we cannot be held responsible for delays caused by Royal Mail or other third-party couriers. Risk of loss passes to you upon delivery.

If your order does not arrive within a reasonable time, please contact us promptly so we can investigate.

6. Cancellations and Returns

You may cancel your order before your prescription has been approved by contacting us immediately. Once a prescription has been dispensed and dispatched, we are unable to accept returns for prescription medications under UK pharmaceutical regulations.

If you receive a damaged or incorrect item, please contact us within 48 hours of receipt. We will investigate and arrange a replacement or refund where appropriate.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for consultation with your GP or a specialist.

You are responsible for reading all patient information leaflets supplied with your medication. If you experience any adverse effects, stop taking the medication and seek medical attention immediately. In an emergency, call 999 or attend your nearest A&E.

We strongly recommend informing your GP of any prescription obtained through our service.

8. Privacy and Data

We handle all personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Our full Privacy Policy is available on our website.

9. Limitation of Liability

To the fullest extent permitted by law, our liability to you shall not exceed the amount paid by you for the relevant order. We are not liable for indirect or consequential losses arising from use of our services.

10. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

If you have any questions regarding these terms, please contact us via the details provided on our website. We are committed to resolving any concerns promptly and fairly.